Protanos App is a mobile application designed to help sellers to collect bakery products from anywhere faster, avoiding repeat actions in the ordering process dealing with an unfriendly CRM platform they were using to follow up the clients and sales.
Scan the QR with your mobile device to see the app.
Protanos Bakery http://protanosbakery.com/ is one of the largest wholesale distributors of bakery products in southern FL. They sell hundreds of products like bread, cakes, cupcakes, etc., having over 50 years in the business.
That is a Protanos Fulfillment Process, from taking the order to the product delivery to knowing how the company works. We will focus on the first stage of the process, the “Order capture” where the sales agent collects the products, builds the order, and gets ready for production.
We must remember that the products are fresh foods, requiring frequent deliveries, so the timing is crucial.
I used screener surveys to recruit interview participants to get insight into how users perceive the ordering process.
Here is the Whiteboard defining the Problem, Persona, Requirements, Brainstorming, and the sketch at a high level.
Ideas for improvements
Requirements to keep in mind
To create a mobile app so the sellers could collect products from anywhere faster, avoiding repeat actions in the ordering process.
Once I achieved greater clarity on features and processes users require, I created a site map with three main areas that would encompass all user stories needed: start a new search, view their books, and access past reads.
Here is the HI-FI clickable prototype in Invision to get feedback or comments from stakeholders and users.
Before reaching this final version, there was a lot of feedback and comments from users and stakeholders.